Picture freezes, have to reboot Genie
Both yesterday and today the picture froze (once on a recorded show, once watching live tv). Could not change channels or exit. When I turned off the tv and turned it back on, there was no picture at...
View ArticleRe: Picture freezes, have to reboot Genie
What model Genie DVR do you have?How old is it?This could be a symptom of a dying hard drive or other hardware problem.
View ArticleRe: Picture freezes, have to reboot Genie
The Genie model I have is HR44-500 and it's probably about a year and a half old. Looks like I'm going to have to call customer service, I hope they don't say everything is fine!
View ArticleRe: Picture freezes, have to reboot Genie
Try running the internal hard drive diagnostics .... Run the Built in Self-test (BIST) to try and repair your hard drive. To run the hard drive checks, please follow these steps: * Reboot DVR via red...
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Re: Picture freezes, have to reboot Genie
There was a post here that reported that they tried a BIST and it wasn't there, Peds said it has been removed in the latest update so don't know if it is or not....
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